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Processing an order.
Processing an order.

This article provides a step-by-step guide on how to process an order.

Anthony Awuni avatar
Written by Anthony Awuni
Updated over a year ago

Orders are processed from the warehouse to the facility if those facilities run low on stock.

  • Once logged into a facility account, click on the order module under Pharmacy Management or its icon from your screen's sidebar. (Fig 1)

(Fig 1)

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  • On the page that appears, previous orders are listed at the centre of your screen, with different types of statuses at the end of each column. An order is either awaiting supply or is partially fulfilled or complete.

  • To the right top of your screen, click on the 'New Order' button to initiate a new order. (Fig 1)

(Fig 1)

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  • On the page that appears, a user can select the order as urgent or not by checking the checkbox. The user can then proceed to select the supplier of preference and fill in the drug information as per instructions on the screen. (Fig 2)

  • Select the products needed and quantities for each line item. Once finished, click on 'Review Order' and check to see if all the products you wish to request are in the template.

Fig 2

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  • The next step is to confirm the order by clicking the 'Confirm Order' button.

After confirming your order, you will receive an email notification. The PSA managing the facility and the warehouse team will also be notified, allowing them to begin processing.

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